[uzakov]

I would say IT is an industry that made itself, as well as other industries greatly reduce the number of employees.

Not quite zero employees but numbers were reduced greatly, ie accounting. Example: accounting, before you needed a team of accountants for a mid level enterprise, not sometimes even one is sufficient.

[puranjay]

> Example: accounting, before you needed a team of accountants for a mid level enterprise, not sometimes even one is sufficient.

If The Office was made today, you'd just have Oscar in accounting and Jim closing deals alongside a robocaller

[uzakov]

Essentially this!

[puranjay]

To be fair, Dwight was likely modeled on a robocaller!

[bamboozled]

Do you work in IT?

Because I'm constantly gobsmacked by inefficiencies and companies that have too many people involved in achieving simple goals?

[uzakov]

I do work in IT.

> Because I'm constantly gobsmacked by inefficiencies and companies that have too many people involved in achieving simple goals?

That is also true, by no means I am implying that. There is a lot of inefficiency in many companies, but at the same time what took X people in the past now takes X-Y people for many sectors, ie accounting. Another good example is website creation and development for Small-Medium Enterprise. In the 90-s/2000s you had to pay someone to create a website for you, where now there are countless website builders, some of which are really great.