Hacker News new | ask | show | jobs
by danimal88 2127 days ago
Also adding that perhaps the biggest unnoticed feature with uber and lyft is the feedback loop. Good drivers and good riders stay on the platform, which is good for the users. The Cab experience on the other hand is some guy mumbling (best case) into an ear peice the whole ride while accelerating/braking like they are driving an indy car, all while getting into a sticky back seat and needing to settle up akwardly at the end of the ride. If cabs are going to take back some market share, they need to invest in their experience.