| I watched the demo video and I'm intrigued! It's like a better interface for group conversations. Some feedback/questions based solely on the demo: - Will I be able to see who has notifications on or off? - Relatedly, if someone has notifications off, is there way a way to notify them anyway? Say for example during the branding discussion they've decided to use Pears instead of Plums, and they want to bring you back into the conversation to make sure that you won't veto that choice before they get too far along. - If someone who is not on plummail signs up, will the conversations they were previously included in be in their inbox? - You should put an invite link on the bottom of the fallback emails, or at least have it on by default and allow the sender to turn it off. - When you added gary@example.co there didn't seem to be any validation. That's obviously not a valid address, so when/how would you be notified that the message failed? Would there be a way to fix the email and resend? - When someone is added to the conversation I assume they get the full history? What if they're not plummail users? Is there any indication that you're sending to a non-plummail user so you know that they aren't seeing the whole context? Or a away to send them the full context? - How do you get my inbound email? Do I forward it from gmail to you? Do you act as my MX recipient? |
As of now you will not, but we have been asked this question by other users and are looking for feedback on the right way forward.
> Relatedly, if someone has notifications off, is there way a way to notify them anyway?
We want to introduce @mentions so that in larger group conversations you can highlight messages for a particular participant, this would notify that user even if they were not receiving notifications for every message.
> If someone who is not on plummail signs up, will the conversations they were previously included in be in their inbox?
Yes
> You should put an invite link on the bottom of the fallback emails
All fallback emails allow a user, new or otherwise, to immediately access that conversation on plum mail.
> so when/how would you be notified that the message failed? Would there be a way to fix the email and resend?
If we get a bounce back from an email address you will be able to see that in the conversation.
> When someone is added to the conversation I assume they get the full history?
Correct, if they are added to a conversation with history, they will be able to access the conversation from the fallback message this will give access to all previous messages.
> How do you get my inbound email? Do I forward it from gmail to you? Do you act as my MX recipient?
For now we don't handle inbound emails sent directly to your inbox. plum mail is the place for your group conversations that benefit from our unique features. We don't see much value in forwarding other transactional emails into plum mail. But we might look into it in the future.