[Nextgrid]

I once found a bug in the Uber Eats app where it would in certain conditions place a previous order and not the one that was displayed. I put some effort in to reproduce the bug and take screenshots & write detailed steps to reproduce. I figured that at best I’d save them some time debugging this and avoid the trouble for their other customers and at worst no big deal, they’d just refund the incorrect order eventually.

Nope, the support monkeys seemed to play dumb and ignored everything I said and didn’t even want to refund me despite them essentially charging me for something I didn’t intentionally order. I ended up filing a successful chargeback and that was the end of the ride (pun intended!) for my business with this disgusting company (in addition to other previous incidents).