[primitivesuave]

Congratulations on launching. I have to say honestly my #1 feedback is the video - it is way too long and does not convey to me the relevant details about your product as you described above. Attention spans are short, and if there is a broken icon image in the video (at 1:49) I will immediately stop taking the product seriously.

Definitely agree that communication software can be improved.

[richardesigns]

Thanks for your constructive feedback on the video. We realised yesterday the video says literally nothing interesting until 30 seconds in! Had quite a lot of flak about this lol.

Still, there’s a first time for everything and I hope the video can be succeeded by a V2 in fairly short order.

Thanks for your congratulations.

[jhatax]

Nice to see this on HN because someone commented that I should try Plum Mail on one of my tweets about email [1]. The service looks quite compelling. Kudos on the launch.

Regarding the video, may I suggest that you use the first 10-seconds as the “trailer” for the service. The trailer should cover the top-5 unique features —- your service’s USP —- and dive into each feature one by one for the rest of the video. This way, you’ve hooked users of all attention spans to view the rest of your video. This is similar to an executive summary, only in video form!

Good luck. I’ll sign up for an invite.

1. https://twitter.com/_adontai/status/1296512040442433538?s=21

Update: punctuation and minor clarification

[richardesigns]

Thanks Adontai. Agree on the video. Not made a video like this before! It was a fun experience but there are certainly improvements to be made there. Thank you.