[fasouto]

I am in a similar situation, a couple of domains are copying our site and the domain registar https://www.cscglobal.com/ it's not doing anything to solve the situation.

They even have an abuse email [e-mail] but they never reply (not even an automatic reply)

After contacted them via customer support email on their site, they say that they have scalated the case to their legal team but that I have low priority since I'm not a customer.

What I did is filling this form https://forms.icann.org/en/resources/compliance/complaints/r... but I don't know if this will change anything.