[fizzled]

In Portland, Radio Cab has an Android/iOS app. I switched to them once they modernized. In this case, Lyft/Uber caused taxis to improve infrastructure. That's a win.

[hpcjoe]

Competition tends to force organizations to evolve to meet the threat. That is, unless some government intervenes in the market, distorting the effect. Then you get a distorted market with inefficient allocation of resources.

Seems to happen quite a bit in monoideological areas.