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by creato
2137 days ago
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It just isn't something most people buying electronics care about, and there are real tradeoffs with size, weight, and aesthetic design choices. Combine those factors, and it's easy to see why the economics don't work. Making your device easily serviceable makes it more attractive to a tiny segment of the market, while making it less attractive to a much bigger segment. |
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If your ease of repair comes at the cost of quality people will complain about the lack of quality - but nobody specifically wants something that can only be repaired by one market entrant that has full control over the price of repairs.
Also, if you really want to emphasize quality you can run a repair certification program that distributes high priced stickers to aide in people's confidence.