[peridotoak]

Thank you for the share, Alex! I found your frustration to be quite curious: why would calling out the bullshit and incompetence be damaging to your business?

I'd imagine that a huge part of your pitch is that you're MUCH more efficient and therefore you can save on costs if they outsource to your business.

[pbronez]

OP runs a for-profit company with Non-profit customers. If they share a lot of stories about how inefficient the non-profits are, that could hurt those non-profits financially or just emotionally. Either of these would disincline the non-profit from continuing to be a customer of OP’s moving company.

Everyone loves accountability until it’s applied to them!