[jdp23]

I thought hapless' point was very clear:

"A "flat" structure overvalues the opinions of the loud and aggressive, with little room for more pensive contributors, especially women."

Coincidentally enough, Jason leads off the article with an anecdote about a talented woman leaving the company because of their flat structure.

[Wolf_Larsen]

He was referencing a quote, not the structure of 37 Signals.