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by throwaway9191a
2130 days ago
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> their competitiveness isn't just about their cycling stats, but buying from the cheapest source. Well, yea. Competitive cyclists want to buy that $1000 power meter, or those $2500 ENVE wheels as cheap as possible. How many add-on products can you sell somebody who just needs a bike for commuting? Of course service is the biggest business there. Isn't it cheaper to work with existing customers than to find new customers? All the shops near me cater to their existing customers by selling beer. All the group rides end at the bike shop and 50 people buy a pint before going home (granted this was in the past.... I have no idea how these places are still in business this year). > I pump his tyre for him and ask if he'd like a replacement inner tube. "Not at your shop prices," he says. That guy sucks and it must be so frustrating to deal with. I always walk out with several GUs or drink mixes when I stop by a shop. I'm sure that doesn't keep the lights on, but I try. |
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They sell a lot of kids bikes and a few medium-end hybrids and road bikes to the parents. Like you said, though, most of their revenue comes from service.
Before the pandemic, I was worried about them going under like a lot of wonderful brick and mortar, mom and pops have. I would buy some parts or gear from them even though I could get it cheaper on amazon just to support them.
These days, amid the COVID biking boom, I have to call at least a month in advance for a tune up. They are swamped.