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by scrozart 2137 days ago
This is spot on in my experience. My company is 2+ years into JIRA adoption and it's been messy because everyone tried to bend it to be like the best previous tool, interested of starting with, and honestly evaluating, the default configurations. Now, most teams are slowly circling back to defaults. I find the PM stuff, like Plans, to be fairly well implemented, as are the notifications.

If JIRA has any core issues, it's that it may be _too_ flexible; you can definitely overcomplicate things and get yourself into trouble.