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by foobarian 2135 days ago
It's not just a PM tool. There are hundreds of examples at our company where e.g. developers documented various tasks in Jira tickets including steps to take, commands to run, things to watch out for, that benefited me greatly. Sometimes the original developer is no longer at the company, and yet I can find the information in a ticket. Our Jira installation is more like a shared brain than a PM tool.