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by ceocoder 2136 days ago
This is from Atlassian's ToS

(d) incorporate any Cloud Products into a product or service you provide to a third party;

does this mean that I can't integrate JIRA into a ticket tracking workflow that I build for my product with IFTTT that creates a new ticket when someone sends an email to a support alias?

(e) interfere with or otherwise circumvent mechanisms in the Cloud Products intended to limit your use;

(f) reverse engineer, disassemble, decompile, translate or otherwise seek to obtain or derive the source code, underlying ideas, algorithms, file formats or non-public APIs to any Cloud Products, except to the extent expressly permitted by applicable law (and then only upon advance notice to us);

(g) remove or obscure any proprietary or other notices contained in any Cloud Product;

Fair enough.

(h) use the Cloud Products for competitive analysis or to build competitive products;

Sure, I mean this is hard to enforce but if the team at Trello was using JIRA while making Trello, Atlassian could just say "hey - stop, no like".

(i) publicly disseminate information regarding the performance of the Cloud Products;

Seriously? I really didn't believe when I saw parent say you are not allowed to comment on performance of the product but I stand corrected. I will not comment on performance of any Atlassian product ever, ever ever. You got me Atlassian, this is what I get for not reading ToS before clicking Accept.

(j) encourage or assist any third party to do any of the foregoing.

Ok.

[0] https://www.atlassian.com/legal/cloud-terms-of-service

3 comments

Wow, that's as dumb as clauses get.

I'll try to get the legal team on it. It's a landmine as even a casual discussion of performance voids the license. Any discussion of outage may or may not involve this point.

It is a devops prevention clause.

> even a casual discussion of performance voids the license

Of course, that assumes such terms are enforceable. But, even if not, just having them in there is just so odious as to make one seek out other solutions.

Oh of course performance matters. But privacy? Atlassian's privacy policy is even worse.
Does that mean hackernews could be sued by Jira for allowing this thread to stay up (assuming they use Jira internally and signed the ToS)?
Do they define performance? This suggests you aren't supposed to discuss the Cloud Products with anyone. Can imagine if everyone follows this it won't be good for Word of mouth