[unixhero]

Learning Jira and accepting Jira both classic and NG has made me so much money, as a team leader, architect and program manager.

Jira is the user plane for interacting with project items, however like others here said, everything else must be solved with clear communication, frequent ACKs with team members and so on.

Yes, Jira Next Gen is nicer. But classic works fine too!

Also Jira can be a lot of other things. It's really flexible.

[eddieh]

But at what expense? Does Jira ever frustrate you? Imagine how it frustrates developers that hate working with overly complex time-sink software. I can change my email client. I can change my text editor to my liking. I can change nearly any other tool I use, but when a company uses Jira, I'm trapped using something that mostly gets in my way.

[unixhero]

I don't have the choice. I am just a cog in the wheels and it helps us do our job.

It's not really in the way, if that's the case it sounds like your processes or workflows are messed up.

I've had days where I don't want to see it, but that's because I'm tired of working. In those times it quick to blame Jira.

[eddieh]

Oh definitely, the places I’ve worked have used Jira as a crutch for broken processes and workflows.