[cerberusgr]

I had the worst experience from a vps/dedicated hosting provider with OVH few years back, long story short I had a dedicated server with software raid, after a month, one of the disks failed I gave them all the details SN of the disk at fault etc, but apparently the removed the good disk and I lost the server, I asked them to put it back and they told me they had destroyed it, luckily I had backup. Lastly I asked for a refund they didn’t give anything back.

I moved to hetzner immediately, and I haven’t had such issues till today.

I know that you can’t expect much from cheap providers but OVH is extremely unprofessional in my experience.

[imperialdrive]

Amazon did about the same exact thing to me a while back, so you're not alone and it's not just cheap hosts that make that mistake as we spent 10k/mo on support alone. (AWS had EBS silently fail which is awful enough but then restored data from the 'bad leg' of the system and lost all. To this day I've never trusted them again - maybe I should get over it but, would you?

[jjeaff]

I can't imagine that any of the ebs recovery isn't fully automated now, if it wasn't then.

[tluyben2]

Guess you were unlucky; I host with them since 2004 and it has been good with 100s of servers.