[thewebcount]

I don't think they need a human to handle every single case you mention above. If advertisers had specific actionable steps to take when there's a problem and a way to say, "We've done those things," (and I'm sure Google can automate checking that they actually have), "and it's still not working," they probably wouldn't need to have as many humans working on this as you're saying above.

A lot of the problem is that when Google screws up, there's no recourse. We don't hear much about when Google gets it right because those people's problems were solved. Surely some significant portion of the incidents you mentioned above fall into that category.

[paulryanrogers]

My guess is the vague responses, or no response at all, is because scammers will game the system using any information they disclose.

One would hope transparent, clear rules and enforcement would prevail. But ambiguity and silence are far less expensive.