[Arathorn]

We're doing our best to improve UX (it should be noticeably improved over the last year, unless we're kidding ourselves) - and we're doing our best not to screw it up :) But we need help! (hence looking for more folk to hire!)

[TotempaaltJ]

This is definitely true. The primary remaining issue I think is "perceived stability". The apps feel very finnicky, and oftentimes things work in unexpected and unexplained ways (especially around E2E encryption!) and it makes it pretty hard to onboard friends.

Do you run UI/UX tests on these flows? Also under non-ideal conditions and potential semi-broken states? I'd love to see Element become a more stable application--it's definitely more important to convincing friends to use it than an extensive feature set.

[ognarb]

The UI is finally getting usable. Thanks a lot of all the peoples involved in making it better. I switched a few weeks ago most of my communication from Telegram to Matrix and I hope I will be able to move my family to Element by the end of the year.

[Polylactic_acid]

The UI is constantly getting better and its way better than where it was a few years ago. Its at the point where I find its usable but not as nice as things like telegram.

[fishmaster]

For me, Telegram is almost perfect when it comes to usability. Gifs, stickers, being able to send videos (as opposed to WhatsApp), setting a background for chats, etc.

[behringer]

It's still barely usable. 2 days I ago I tried to text my friend who was flying and the encryption failed, said the old "unable to decrypt". It's a good thing our conversation wasn't important. Had to switch to text messaging once again.