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by aframe 2140 days ago
Same. MacBook Pro 16 & iPhone 11 Pro.

Video source didn’t show up in Zoom but did in QuickTime, however there was no video - only a static turquoise image.

Had to faff about parsing the Mac installer with pkgutil once I decided to remove it as there were no uninstall instructions or mention of what was installed where.
2 comments
soonpls 2140 days ago
Make sure the app is running on your iPhone and your iPhone is connected to your Mac with a USB cable before you select the virtual webcam in video call apps. Regarding Zoom support, the latest version Zoom version (5.2.0) should work with no issues. If you're still encountering any sort of issues, send us an email at support@neural.cam and we'll look into it asap.
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qaz_plm 2140 days ago
Not sure if it's any help but with Installer open go to File > Show Files and that should show you what's being installed to help you manually remove them.
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