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by smokey_the_bear
2142 days ago
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I stayed in an AirBnB in Houston in the summer with broken AC. I left before the first night and was not refunded a cent. My review is buried on the page. It wasn't on top when I wrote it, and the stars weren't displayed, just the text. I deleted my AirBnB account. |
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How? I'm trying to delete my Airbnb account since months (as part of my regular declouding routine).
First, to my surprise, it was only 'deactivated', despite a wording that suggested otherwise, as far as I remember. Then I followed a tutorial on the Internet that said that I need to contact support through a somewhat hidden web form to actually delete my account. .. but to access this form I need to be logged in, which was impossible for me after my account deactivation.
To reactivate my account I need to talk to support, but, surprise, that's not accessible without being logged in.
In the beginning of July I wrote to the email they link in their site imprint. Two weeks later someone told my that my request was forwarded to someone else who will contact me soon. ... and that's the last thing I got.