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by stickfigure 2144 days ago
Reality is nowhere near this rosy. Sure, maybe you can get away with canned auth, but I took that as illustrative.

A more practical example: Start/stop/change subscription plans. Until 12 days ago, Stripe had no customer portal so you had to implement this yourself. You can do it with support email, and "easy to switch plans" is not on any prospective customer's checklist.

"Too many change plan emails" is a good problem to have - deprioritize the feature. And if you're lucky, by the time you really need it, your billing service will have implemented the feature for you.