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by bleepblorp
2146 days ago
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Access to online services, ranging from email to AWS, is now a vital component of contemporary life. Email is no longer a toy and losing access to a key email account can cause emotional hardship and severe financial losses. Access to paid online business services, such as Google advertising and cloud computing, is a vital component of modern business. Loss of access to these services will lead to severe financial losses and can lead to complete destruction of businesses. It is unacceptable for service providers to damage peoples' livelihoods because the account in question is free or is used by a small business that doesn't spend >10k$ a month. It is not reasonable to demand that customers pay $50 a month to protect themselves against capricious account closures. That is merely another way of a service provider saying 'nice email account you've got there, it would be a shame if something happened to it.' That's called extortion or even racketeering. Alphabet's net profit for 2019 was $34 billion USD. The can afford to treat their customers financial interests with respect, and if Alphabet won't do that voluntarily, then it's time for governments to force them to. |
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