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by rckoepke 2138 days ago
I'd consider this an absolute method of last resort for any of the large integrated providers like Amazon/Google/etc. There are reports where people have done seemingly legitimate chargebacks and while they get their money back, they also get all their myriad accounts closed that are associated with Amazon and new accounts made with work emails/etc also get closed.

Chargebacks seem to be appropriate when you truly no longer want to do any future business at all with a particular company - it might not be limited to just "G suite" or "GCP", or "AWS" or "Amazon", but the whole conglomeration.

Obviously YMMV, I'm sure people have had divergent experiences with this. I've always personally been able to get things resolved eventually through chat/email/phone, but I trust that not everyone has the same luck I do.

1 comments

This is a useful litmus test for "is it too big?" trust busting purposes, by the way: if the majority of customers aren't doing chargebacks for the fear of losing access to company's services, then yeah, it's too big.
Brilliant, yet simple.

Was I willing to cut off the New York Times like this when all other means of canceling my subscription failed? Sure! Result: powerful, but not in need of breaking up.

Would I be willing to do this with YouTube, for fear of what it might do to my Gmail account, a service that is seemingly completely unrelated? Good God no, which is one reason I never signed up for a subscription. Result: absolutely needs to be broken up.