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by scottmac
2132 days ago
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I worked on the wiki at a large company, we had several problems but came up with a few changes. - A wiki reaper that would reap docs that hadn't been updated in more than 1 year. We'd give people 1 month to action. - In search, older pages were weighted lower than newer pages. - Pages had "team" owners rather than individuals. - Teams would get a monthly digest of their top viewed pages and lowest viewed pages to encourage updates. - Star rating for pages 1 through 5, would feed into above digest. Wikis grow organically but need active curating. |
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If you are a distributed company, even outdated and wrong docs are more useful than nothing at all.