[damon]

If it took them a year to admit it, how long will it take to fix it? Rather than a marketing push, how about an engineering push?

[Tamerlin]

"will work to reverse the widely held belief, informed by early troubles upon the operating system's launch, that Vista isn't compatible with many applications and devices."

Agreed -- when I read this line, I was wondering whether it would be through PR or action. It actually needs both, but without the action part, the PR won't do much good.