| While I admit, the OP/author didn't choose the best examples and could have researched more. And also, there are still plenty of crappy business apps out there. (To the troll comments, neither Oracle nor SAP are modern by any account. Oracle predates the internet). I will also say that the OP is right about this trend. If I had to pick between two equals, with equivalent SLAs/privacy/other business considerations, I'd pick the tool that's easier to use and onboard. An easier to use tool means my team spends less time struggling and more time being productive and happy! Think AWS vs GCP. AWS is older, clunkier with a terrible UX and GCP is modern , aesthetically pleasing, gets out of your way and innovative (cloud console FTW). JIRA is from a time before this trend started, but ClickUp is a JIRA/Confluence/Trello alternative that faster, modern and easier to use. Notion is another great example. It's a business tool diguised in consumer clothings. It's so well designed, easy to use and massively customizable that it serves both use-cases equally well (at least for me). While Dropbox started out as a consumer app, Box was business centric from the get go and has a really good UX. Same goes for Quip, that's an alternative to Google docs for business that was eventually acquired by Salesforce. It's UX was way ahead of it's time. And there's Shopify! It's a dream to use for setting up an online store, compared to any of its predecessors. So in spirit, the OP is right. |
I would say it's the opposite. Notion is a consumer app that's so customizable that it's started to compete with business tools.
By your logic, Microsoft Word is a "business software" in this context. Also you could say the same about iPhone, that it's a "business tool disguised as a consumer device". They are not. It's the other way around. All these companies target consumer market, but because they have designed them well and are powerful, they can be used in business use cases.