[zelphirkalt]

Who ever mentions Zoom under such a headline and then cannot think of anything better must have a pretty limIted experience with software and must have been living under a rock lately. Don't remember Zoombombing? What about the fact, that Zoom planned to limit encryption to only business customers?

[jonnypotty]

Also we discover that Facebook for business is good apparently (it isn't) and also this is consumer software taking over the business world i.e completely the opposite phenomenon. Also the writer believes choices like this to be rational, instead of shitty managers with nothing to do trying things to justify their paycheck and consumers acting like heard animals installing anything that's free and is something everyone else is getting. I didn't choose zoom for the UI, I had to install it cos I have to cos everyone is using it because its free and not completly dreadful.

[zelphirkalt]

You are describing the well known "network effect".

[macNchz]

Agreed–also personally I find the UX of Zoom to be really awful. Having helped a bunch of new-to-Zoom people get set up with it in the past few months it almost feels like they never did any user testing at all.