[hyko]

Can you think of another mainstream video calling software that’s as good as Zoom, for consumers?

FaceTime, circa 2010.

Styluses to capacitive touch. Taxis to Ubers. Torrents to Netflix. MP3s to Spotify

Since when were torrents, MP3s, and styluses anything to do with business software?

The trend of business adoption of “consumer” tech had basically one standout example, which was the shift from Microsoft to Apple products in mobile. People wanted iPhones for themselves and their IT departments didn’t have a clue how to handle that at first. You could maybe point to adoption of GPUs for ML as another clear example of a current wave of consumer tech to business adoption.

These trends ebb and flow over time. People have used business software for personal reasons since forever. See: the abuse of spreadsheets over the past 40 years.

[Macha]

This confused me too at first, but I think it's being used as an example of improvements in consumer software compared to prior consumer software that the author feels business software would be unlikely to have done.