[JMTQp8lwXL]

If I was starting a company, I'd prefer to have at least a few nitpicky customers. You might not solve all of their problems, but their over-communication might highlight insightful decisions you could make, that would otherwise be opaque from customers who don't ever talk to you. Emotional, verbose feedback is better than no feedback.

[bobthepanda]

Fun fact: a building in the Seattle campus of Amazon, "lowflyinghawk" is named after a particularly vocal early days customer of AWS: https://blog.aboutamazon.com/amazon-campus/the-surprising-st...

[dannyw]

I think everyone is agreeing with each other. Early on these kind of customers can be a benefit. Later on it may not be.

[Beldin]

The ability to quickly find bugs does not make you a bad customer - the way you treat the company determines that.

I'm not at all convinced that tolerating bad behaviour towards your company is ever a good strategy.