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by tumblewit
2141 days ago
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Not to mention the fact that if both card and phone (associated with the card) are stolen at the same time it is a headache to block the card since now you don’t have the phone to log in to your account to block it which requires 2FA. Calling customer care is possible but if they ask for verification then again you don’t have your phone. |
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Card blocking is easier with phone calls. With most banks, there's a direct option right at the start via IVR - the operator will confirm basic personal details (like DOB), and done.
I have had to do it more times than I should have had to.