[skmurphy]

This is a great quote "every penny is accounted for, but that will only be true in her books." One of the strengths of a collaboration app, in particular if you grant customers acces to the workspace, is that you are better able to focus on the value that you are delivering, not the hours you are working. Clients pay for results not hours: I question why the strict focus on hours. We use CentralDesktop and are happy with it, but I would never confuse it with a time tracking system.