[plif]

I also have a work iPhone and a Pixel 2 personal phone. I haven't encountered the same thing as you in terms of performance, they seem to be aging pretty similarly to me.

Google's attitude to customer support and brand loyalty, on the other hand, is a different story...

My girlfriend's Pixel 4 screen cracked and was a huge PITA to fix even though we paid a ton for extra warranty. Trying to get that fixed was far more painful than any experience I've had with other brands.

Worse than that, there is a software bug that can / will irreversibly brick your Pixel 2 rear camera. You can find a ton of info on it by searching. It doesn't seem to affect everyone, but I was unlucky enough to hit it last week, presumably from a recent update. Google has been absolutely silent on this issue. Unethical at best, and probably worse.

There was a time where I would have scoffed at paying a premium for Apple or other brands that sell an experience more than just a device. That's completely changed now. I don't have the patience or energy in my life to deal with what I perceive to be Google's cold / impersonal / numbers oriented approach to customers. It's just not worth the stress. If anything, I'm willing to pay a pretty big premium for the opposite. If that means switching our household to Apple products, so be it and good riddance.

[alyandon]

I didn't mean to imply my Pixel 2 is unusable by any means. The phone is still perfectly usuable but it is certainly not as snappy as it used to be despite its ridiculous overpowered specs. For instance, bringing up common applications like the camera or dialer has noticeable lag now under current Android 10 that wasn't present in previous versions of Android.