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by onion2k 2147 days ago
You can just ignore support entirely and then it costs nothing. It's what Google does.
1 comments

Better yet, create a "Help Center," that has 1,900 articles that all have a link that says, "Need more help?" and then that link goes to another of the 1,900 articles that also has a link that says, "Need more help?" And that link goes to another article, which has a popup that reads: Call 1-800-ABCDEFG. Then they call that number and get an automated system that says, "Thank you for calling. How can I help you today? You can say things like, 'I need help,' and 'I need different help.'" And then they have to speak all the menu choices. And the 0 button doesn't take them to a representative, only back to the first prompt.

This is too much fun to brainstorm.