[royroyroys]

Think it depends how prices are increased. When Keen.io went from a couple hundred dollars to a couple hundred THOUSAND dollars per month we had to cancel, but with services going up <50% after years of usage, it has often seemed reasonable.

[thayne]

What if the price went up by 25% a week after you initially purchased a subscription (even if it has been years since the last time the price changed)? You could do something like only change the price for customers that have been customers for a long time. But that gets complicated, and then you are punishing your best customers for their loyalty.