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by dunkelsten 2152 days ago
This seems to really be a pattern with Amazon. Their sweet spot is doing Zero to One by watching what goes off and then leveraging their size for a Second Mover Advantage.

Once something sticks to the wall, they are absolutely ruthless at getting it to product-market fit and commercial success, but interestingly enough, they stop there and all further development is merely iterative. They usually have some of the first decent and usuable products in any market, but tend to go for full commercial exploitation and pure maintenance mode from there.

Redshift used to be an absolute game changer for the Big Data market (I still remember their 1 TB for under 999$/month claim to this day), but Snowflake or BigQuery are just much better products this day and they never made the architectural shift from the client/server based architecture.

Prime Video is an absolute success story despite their awful interface, UX and crappy metadata, just because they got a grip on the hardware, smartly cross-sold it and bought / produced some good & free content.

I could go on and on, but it seems to be company core DNA to stop at 80/20. Whether that's a good thing or not, I'm still unsure.

3 comments

Maybe because Bezos stops being involved and there is nobody inside the company who dares to change whatever Bezos has implemented?

Reading the tweets, it seems like Bezos made all the important decisions. If he is not around because he is focussed on other projects, who could do it instead? Judging by the story that Bezos didn't allow any pixel to be changed on the Amazon homepage, I can imagine that this is a pattern and whoever tried to implement a change doesn't dare to try it again.

Prime video seems to have fleshed out its content with a lot of old, obscure, niche documentaries. Fortunately, I like old, obscure, niche documentaries and enjoy watching them. Netflix seems to stick with only mainstream content.
From my experience at Amazon, products launch, and then the team starts building the next thing, and the previous thing only gets mandatory attention from then on. There was always just too much to work on to completely polish anything.