[simonebrunozzi]

T-mobile is a joke. I lost my @simon Twitter account [0] because of T-mobile's and Twitter's utter incompetence, and it took me more than 3 months to regain control of it.

The way the attacker gained control of my phone number should have never been possible. I'm still a customer, why? Because there's no better alternative in the US, although I'm pondering Google Fi at the moment. Thoughts?

[0]: https://medium.com/@simon/mobile-twitter-hacked-please-help-...

[woofie11]

If you don't mind losing your phone number forever, Google Fi is a great option!

If Google Pay suspects fraud, it locks your account. Google Fi isn't paid for. Google locks your phone number from being ported out forever. Empowered human support wouldn't be Googley, so it's usually locked out forever.

T-Mobile isn't very competent, but at least, they provide humans who can fix things, eventually, once they figure out what they're doing.

[organman91]

It's just a single phone, but google fi has worked pretty well for my use case. I was impressed how well it worked when I went on vacation to Canada last year. If you don't need to have a half-dozen devices on one account there's really very little that gets you as much bang for your buck - unless I'm really burning through data my bill is usually $30/month.