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by drtillberg 2155 days ago
For SaaS like Strava or something, I'm agnostic whether the notice should come before the shut-off alleging a TOS violation. For cellular service though, SMS is integral to life. 911 even accepts SMS. Imagine T-Mobile silently dropping 911 SMS communications because someone texted the wrong word? Which isn't even in the TOS?

This is like dangling chum in the water, waiting for a big shark to chomp your leg, T-Mobile and whatever individual engineer came up with this.

1 comments

Did anyone allege that sending SMS to 911 was affected?
No, we were just asked to imagine the effects of this poor implementation on emergency services.
Which is something that should be considered before writing this stuff and hopefully a T-Mobile engineer reads Hacker News to be encouraged to think about that and check it.