[robotcookies]

Wasn't there inside help? I read several articles saying that there was. Any of those insiders charged?

Twitter is in a bind. If there was no inside help, that says their security is pretty lax. If there was inside help, why have they not identified or named them.

[shadowgovt]

Unless there's additional info I didn't see, the "inside help" theory came from the fact that they had images of the internal dashboards. That doesn't necessarily indicate voluntary inside help (they may have found a hole in Twitter's internet / intranet firewall, or they may have spear-phished a service team member's credentials).