I'm sure they are aware (or at least some people there are aware), especially since it is repeatedly pointed out on the internet. They just might not care.
Yeah, people are justifiably upset that they dropped this feature. But they are also, to my knowledge, the online video source that ever offered a feature like this in the first place. So nobody's upset is realistically going to translate into an exodus to a competitor, and the effect on their bottom line is negligible, and they have zero reason to care.
You know how the last 3 hours of any game of Monopoly is just this long, shitty, inhuman slog that isn't fun for anyone, except perhaps the person who lucked into owning all the properties? We've made it to that phase of the game.
Google seems to want you to believe they are a Hanlon's Razor Schroedinger's Cat: the two most likely options are A) malice or B) incompetence. Their "well known" motto "Don't Be Evil" would have you believe it must entirely be incompetence, and so would Hanlon's Razor, normally. But with the number of smart people on staff how could they be so incompetent? Is it malice? Should we take Google on their "word" that they are simply incompetent on an amazing, heretofore undiscovered, scale, or maybe start to question if they are actively malevolent? Is the cat alive or dead? Who can observe it?
The constant product churn hasn't hurt ad revenue so why would they care? If they actually had to survive on some of these products they would change how they incentivized their employees.
Yeah, people are justifiably upset that they dropped this feature. But they are also, to my knowledge, the online video source that ever offered a feature like this in the first place. So nobody's upset is realistically going to translate into an exodus to a competitor, and the effect on their bottom line is negligible, and they have zero reason to care.
You know how the last 3 hours of any game of Monopoly is just this long, shitty, inhuman slog that isn't fun for anyone, except perhaps the person who lucked into owning all the properties? We've made it to that phase of the game.