| AFIK, in a Zero Trust Architecture a VPN is considered a perimeter and therefore it becomes a vector of attack to access systems of authoritative decision. Many security researchers have already established that the benefits of a VPN especially in the modern distributed world are marginal at best. Basically, yes a VPN makes you a tiny bit safer but it also adds a lot of networking complexity and adds more friction to the job of your employees. It also becomes an attack vector for malicious parties, since once they get VPN access they can theoretically access at least the first layer of protected resources. So in layman's terms an attacker just needs to phish for VPN credentials, maybe steal an OTP token and they will have access to a non-trivial amount of network protected resources. On the other hand if every service you use has its own authentication then the attacker needs to target each service and to know what services to attack they need knowledge that is possibly contained in another system that also requires authentication and is definitely not guaranteed for the attacker that all the systems will have the same password and/or have 2FA disabled. Honestly, in my opinion VPNs are just an excuse to monitor traffic. This is a bit of cynical take, but I'm convinced that companies that use VPNs are more interested in seeing what goes in and out their network than in protecting their resources. |
If your enterprise is a global network with millions of nodes operating a blend of modern and legacy systems accumulated through hundreds of acquisitions in 100+ countries over the course of the last 50 years, a VPN with hardware tokens isn't a bad additional layer. It isn't even mutually exclusive with zero trust, it's just another layer of auth and access.
Twitter? Largely a different story and commando zero trust might be a viable option. As observed many other places, this sounds like a poor authentication model and probably poor governance for highly privileged access. Presumably they will take a look at their authentication, which sounds like it's making some bad assumptions, and improve.