[finaliteration]

I've commented here a few times that Best Buy really has turned itself around and now offers a great shopping experience. I have a location nearby and every time I go in to buy something the employees are super helpful and knowledgeable. They also have a decent selection and can usually have a pickup item ready in less than an hour. Additionally, they will price match with Amazon on most things.

I'll choose them over Amazon any time if they have the item that I need (which they typically do).

[0d9eooo]

I feel odd being so gushing about Best Buy, because for the longest time I really didn't have the most positive impression of them at all, but I'm not exaggerating when I say that over the last few years, I've had the best customer service experience from them that I've had anywhere in any store of any sort. It's really phenomenal, like enough to make me make a point of purchasing things there when I have the option. I don't even know where to begin, but I feel like they've been super attentive and genuinely helpful without dumbing things down.

Whether that's worth it or not to any given person is a personal thing but I was really surprised by it.

[scarface74]

I can’t imagine anything that I would want from Best Buy where I would need to ask an employee anything besides “do you have it in stock.”

[finaliteration]

A couple of examples:

- I bought an Apple Watch through them that was the cellular version. There was some activation error with the carrier when we tried to set it up, and rather than the employee I was working with shrugging it off and saying, “Sorry, you have to call the carrier”, they handled it all for me and got it fixed before I left the store.

- I bought a Logitech mouse. It was having issues with the cursor stuttering. I went to return it, they went though the process in store of updating the firmware to make sure it was a hardware issue, and then they gave me a full refund and recommended another mouse (which I still have and love).