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by hevelvarik 2155 days ago
Trust is too general a term to be very useful. I trust that amazon will get me my order swiftly, and that if it gets lost in transit or stolen from my front door, I will be made whole without any fuss. That is huge for them as a retailer. At the same time there are entire categories of products that I simply wont ever buy from them because I do not trust that the product is legit.