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by superimposition
2149 days ago
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Do NOT accept it as admission of incorrectness. That will typically create an image that you're not a good worker, even when you're just trying to be polite to the person giving feedback. Here's the pattern that I've found useful:
1/ Rephrase the feedback "What I heard you say...". This buys you a bit of time and putting feedback in your words takes the personal sting out
2/ Turn it into a non-hostile discovery discussion by saying something like "I'm interested in understanding why you think x, y, z...". Layer in any relevant context in your question phrasing... e.g. if the feedback is contradicting the project objectives then you may want to add that in your question
3/ Rephrase what you heard in your own words
4/ Repeat steps 2-3 until you have sufficient clarity
5/ Decide the appropriate next steps and articulate that. A feasible next step might be to take no action because you either resolved the issue through discussion or identified it's not a priority |
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