[antibuddy]

You could argue in both directions actually, since they are part of society and they likely don't want to be held to the same standard as they treat their users. (still not necessarily a contradictory view, but it gets bendy)

However in general I do find cognitive dissonance badly used, since the experience of cognitive dissonance is usually the positive part, since you notice a problem in your view point. The resolution on the other hand ... So it would be better to just say contradiction and then it's obvious that one has to give a better explanation of it.