I tried setting up new insurance for a couple properties I own. It took 4 or 5 phone calls and the insurance agent just kept talking so much. Sometimes I just don't have time for all the banter. I have kids, a full-time job, etc. I don't want to spend my free time talking to some stranger on the phone. I kept telling him to email me the details and he would call anyway and "it will only take a minute".
If there was a lemonade for insurance broker type deals then I'd use it in a second. (i.e. I want to bundle my landlord insurance, personal home insurance, and auto insurance)
Personally, I find these companies dreadful. I tried it just to see and got flustered by the 5th question or so(renters). Typically, I just call a company, choose a coverage amount, and am done in all of 2 minutes.
Wing, or Wing Alpha, is another that attempted this, to do number porting via chatbot texting back and forth. No thanks.
Mostly native, I guess. I would have been 11 or so when I got a computer/internet. 18 when I got a cell phone. But in a lot of ways, perhaps not. I absolutely hate texting as a replacement of a phone call, for example. Texts are fine for a notice, not a conversation. And that's coming from someone who doesn't like talking on the phone.
If there was a lemonade for insurance broker type deals then I'd use it in a second. (i.e. I want to bundle my landlord insurance, personal home insurance, and auto insurance)