[vegannet]

Access to healthcare is a big challenge in the US because of cost: your pricing seems to be very accessible but I’m curious if you have any specific ideas around how you can make therapy more accessible to people who can’t afford these prices.

I guess my question is whether your vision is a digital version of traditional therapy, or if you see your mission as making therapy more accessible which _currently_ is digital traditional therapy but could evolve substantially over the coming years?

[alexalvarado]

Thank you for the great question about access: access and quality are our twin aims when it comes to delivering mental health support to teens. The product is in service to those aims.

So to answer your question: our current product reflects what we think is the best solution to increase access to therapy while maintaining quality. Over time, as we learn more, the product could evolve to become even more accessible (e.g., more digital) if we are able to maintain quality with that solution.

One other piece I'll say on access: for a healthcare company the 'insurance plans' control the keys to access. From Day 1 an important part of our strategy is pursuing reimbursement so that the cost of our services reaches $0 for teens and families who need it and cannot afford the out-of-pocket cost. We are not there yet, but it is our goal!