Hacker News new | ask | show | jobs
by bash-j 2154 days ago
Also car advertisements have to show the actual drive away price including all extra fees and taxes. If you advertise anything on TV, you can't get away with putting small print in the commercial that changes what a customer would be getting for the price displayed, e.g. unlimited internet. You can't reasonably expect a customer to pause the tv, get off the couch and get up close to be able to read the small print, only to discover that speeds would be capped after a certain amount of usage.
1 comments

Drip pricing is very similar and also illegal: the dark pattern of letting someone get all the way through a checkout process and then springing an extra expected (by the merchant, not the consumer) fee or charge on them in the hope that the sunk cost fallacy wins the day.

https://www.accc.gov.au/consumers/online-shopping/drip-prici...

Unrelated to your overall point, that isn't necessarily fallacious reasoning. If most checkout processes in a niche are excessively long (free background check services come to mind) then the customer is choosing to spend extra money now in order to avoid spending extra time with an alternative.
In this case the sunk cost is time, the extra cost is money. So I think it kind of applies. They've just gone with a dual-currency system like predatory mobile games ;)

But I see your point, they're not necessarily overvaluing the time they've already spent, they're trying to avoid doing it all over again.