[jacquesm]

Such a breach could easily count as reason to annul the contract.

[guitarbill]

true. but it usually isn't worth the effort, as that would involve getting lawyers involved. easier to not renew.

plus most places will need some time to put an alternative in place. it's commendable if anybody manages to convince management and does this though. inertia and i imagine blackbaud did provide significant value/functionality?