[pbhjpbhj]

I got a hard-anodised aluminium oven tray which was bent at the corner. These things are solid, no way it was bent in transit unless it was by heavy machinery - if you slammed it in a van door I think you'd just break the door. Contacted seller and arranged a discount but it was a pain to do and going through the Amazon systems seemed janky. It was a case where the product worked, it was really just aesthetics, but I wasn't paying full price for a [factory] damaged item. Saved some product miles at least.