[tylermenezes]

How do you do payouts to nonprofits? Are you partnering with/running your own donor advised funds, like Benevity?

As a non-profit one of the most frustrating things is how unacceptably slow Benevity is at paying out to nonprofits. It takes 2-3 months after they receive the funds to pay them to the nonprofit. (It takes an entire month to even show up as pending, and another month to show the details.)

This does not include time for verification, which happens annually. This is just the timeline due to their inability to run a scalable organization. It has gotten worse over time.

Our partners are usually surprised when I explain this timeline to them.

(Benevity has also been completely unable to consistently update our display name across all of their partners, so we have to tell people who work at Google to search for a different name. Support has been going to "get back to me" on this for over a year.)

After having some experience as a non-profit, I would never choose Benevity for a for-profit, and if you can kill them I would be very happy.

[Leonidas243]

This is a big point. And we ensure our payouts to nonprofits happen on a regular basis.

We consider the innovation of our venture to be 50% compliance tech, for this very reason. Our system automates a bunch of the charitable compliance steps and allows us to issue payouts to nonprofits on a regular, predictable monthly cycle. And it's scaleable.

We consider charities to be an important stakeholder and the payment getting to the charity in a timely manner to be a meaningful piece of the donor experience.

This is one example of historic workplace giving platforms being built only for buyers, not other stakeholders.

[mike_d]

Do you hold payments or wait for minimums before mailing checks? I'm just curious if smaller non-profits that don't have donation volume face any downside.

[Leonidas243]

The minimum contribution, grant, and payment out to nonprofits are all $20, so we never run into a situation where we wait to send payments to nonprofits.

[arkitaip]

Why not issue payouts instantly or at least on a daily basis?

[Leonidas243]

Since the only validated interface with have with charities is through the mail (they have to keep an updated address with the IRS) we send them payments on monthly consolidated paper checks. Sending on a greater frequency would be much more costly and administratively painful for them.